Update, click install and start the system again) Find the update again and press install and then close. Step 14: Install kb3172614 by opening it. I've even completely reset it. Hi, works perfect. This file contains the Compute IP address ranges (including SQL ranges) used by the Microsoft Azure Datacenters. And this problem needs to be fixed by Microsoft. Have you found an alternative to the browser Internet Explorer? 10.5 MB. Everyone: To get updates but allow your security settings to continue blocking potentially harmful ActiveX controls and scripting from other sites, make this site a trusted website: Require server verification (https:) for all sites in the zone. If you cant install the update packages youve downloaded and your computer is stuck at checking for Windows Update as below: After you have installed all the above packages, now your problems with checking for the Windows update loop are fixed. please assist how to get Windows RT 8.1 ? Weel played. The English (United States) version of this software update installs files that have the attributes that are listed in the following tables.Windows 8.1, Windows RT 8.1 and Windows Server 2012 R2 file information. Hope you get luck with that! Step 15: Reboot the surface. Now the tool will detect and fix problems for you, it will take about two minutes to complete. Great Article. All Rights Reserved. Sometimes Windows Update is not stuck in checking for updates, its just take long time to download and install some updates. Fortunately, a user found a direct download link to the Windows RT 8.1 Update 3 update package. Note that this package does not modify the DirectX Runtime installed on your Windows OS in any way. Rather I got it going with a local account. Update for Windows 8.1 for x64-based Systems (KB3173424), Update for Windows Server 2012 R2 (KB3173424). And now Im stuck again. Its also happened to me. Restart the system. I am not sure about your case as currently, I own only a Surface RT, not Surface 2. I think its important to mention that the recovery from a usb tool has been long gone so Ive been stuck with the command prompt, trying to boot some sort of setup file from the usb, which, by the way, doesnt exist. Your email address will not be published. n/a. Step 3: Search for updates, after 30m-1h you will see a firmware update, press install without modifying the update list. Any suggestions? That last big update was still waiting for a restart even though the machine had restarted to install it. Install the update package youve downloaded. Step 10: Download kb3172614 from HERE. (Like Android OS for Pixel devices, iOS for Apple devices). To get the stand-alone package for this update, go to theMicrosoft Update Catalogwebsite. However, this time, make you sure you keep your device plugin and change power setting to prevent your Surface from sleep. 10994806. 2. Install this update to resolve issues in Windows. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. Follow this steps: 1 Follow step 2 of this article 2. This update is available through Windows Update. Note:The MANIFEST files (.manifest) and MUM files (.mum) that are installed are not listed. So I have a really expensive screen. I basically did that but instead got to the point where I was able to manually install the update 3 (which was about 60 updates in) and just stopped there and blocked updates so I could use the store without errors and use the development tool to run ported desktop apps. 2) Fix Windows Update with a Local Windows Update Troubleshooting Tool But Ill be looking at the Standalone option, after I figure this all out! Had it bricked 3 times in a row last week. I found I was able to get to safe mode by place the Touch cover up, which activated the lock screen, from there going to restart and holding windows icon+i. MSCFIQD IQP=2 H " WSUSSCAN.cab H1" Windows8.1-KB3173424-arm.cab H" Windows8.1-KB3173424-arm-pkgProperties.txt H" Windows8.1-KB3173424-arm.xmll CKuwT ' Mz z ((|%w ` ) :* H Ez }3{{-._) 3 mlT oqw S> . Indeed. Do you still use Microsoft Surface ? SHA256 hash. After you install this item, you may have to restart your computer. Transform data into actionable insights with dashboards and reports. Hi all, If you still stuck in the problem and cant fix the problem. Then follow the section 7 of this post. Here is what you need to do: Even though the start menu is back, the endless checking for Windows Update and Windows Store problems persist. KB3173424. Note that this package does not modify the DirectX Runtime installed on your Windows OS in . Do you still use the operating system Windows RT 8.0 on the tablet? I cant install anything. Microsoft "helpfully" insists that these updates can only be downloaded via the Microsoft Update app. We cover everything related to Microsoft Surface, Surface Pro, Surface Laptop, Surface Book, and upcoming Surface devices. Also, everyone, BE VERY CAREFUL with optional update KB3033055. Even when it says select operating system 8.1 , it will rolls back to Windows 8.0. Install the update package you've downloaded. Warning: This site requires the use of scripts, which your browser does not currently allow. Check out https://answers.microsoft.com/en-us/surface/forum/surfwinrt-surfupdate/surface-rt64-update-kb3033055/6f38b3b1-82ff-4ef0-bcfa-4416c8ccf79f someone has a workaround. However, if you have no luck, it will check for updates endlessly (I dont know why it only works sometimes). For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. Alright, so I got a permanent solution for the Windows Update searching disaster! And if you cant install KB2919355 package, you should keep your Surface update by itself first. turn off wifi and restart your surface rt , after it restarts install kb3097667 then restart then install kb3173424 restart install kb3172614 then restart ,after that you should be good to go .. i tried a millions times and wasted hours , and what worked was not installing any office updates until i did the steps i did above .. you might have to do this if you see update get stuck be patient ..Swipe from the right > Control Panel > Troubleshooting Step 12: Install kb3173424 by opening it. I reset my Surface2 a few days ago after experience multiple software issues, only to encounter worse ones now!!! You can send yourself (or a friend) the link for Update for Windows 8.1 (KB3173424) to download it later on a different device. Learn about the terminology that Microsoft uses to describe software updates. Thank you very much for this article. Azure IP Ranges and Service Tags Public Cloud. To obtain updates from this website, scripting must be enabled. 10.5 MB. For more information about SSUs, seeServicing stack updates. Most Surface RT and Surface 2 owners can't install Windows RT 8.1 Update 3 on their devices recently. You may need to reset your tablet one more time. KB3173424 was the only one working for me. He is currently using a Surface Laptop 3 as a full-time daily-driver machine. I had to reset and restore my Surface RT twice until I learned of this HORRIBLE bug! It will be downloaded and installed automatically. http://download.windowsupdate.com/d/msdownload/update/software/secu/2020/03/windows8.1-kb4540725-arm_0d4c698d2590a18d7ea20444f163e419ae7635ee.msu, Turn off WiFi before installing the update, SSU info: http://support.microsoft.com/kb/4540725. You don't have to restart your computer after you apply this update. Yep, this brought the Start Menu back for me! I didnt even realize Surface 2 (RT 8.1) could be updated like this. Go to Windows Update in the Control Panel, then click Check for update and wait about 45 minutes. Like an extra observation. Step 5:Again you will see a package of updates, this update includes the Windows RT 8.1 Update 1 update (kb2919355). I tried several times to format the tablet and KB3173424 has always worked. Any help with this? Important When you install this update (3000850) from Windows Update, updates 3016437, 3003057, and 3014442 are included in the installation. I have a Surface RT, I tried following this guide, reset to factory settings using image from Microsoft and tried again, same issue. 7.15-16) Reboot the surface, turn on your Wifi, start searching for updates. And then it sends me to get Windows 10, which its ironic since Surface rt isnt capable of update to Windows 10. Make sure you have the Latest Windows RT 8.1 Update, Fix Windows Update with a Local Windows Update Troubleshooting Tool, Download and Install Windows 8.1 RT KB3173424, Download and Install Windows 8.1 RT KB3172614, Turn on the Wi-Fi and check for Windows Update, Verify Windows 8.1 Update 3 with the Start Menu option, Windows RT 8.1 Update 3 Standalone Package, http://www.softpedia.com/get/System/Back-Up-and-Recovery/Surface-RT-Recovery-Image.shtml, https://answers.microsoft.com/en-us/surface/forum/surfwinrt-surfupdate/surface-rt64-update-kb3033055/6f38b3b1-82ff-4ef0-bcfa-4416c8ccf79f, http://download.windowsupdate.com/c/msdownload/update/software/crup/2014/02/windows8.1-kb2919442-arm_506ed7113697c597c2859d295d562fa4311834ec.msu, At the bottom left of the screen, click on, Under the Microsoft Windows list, make sure you have the. Please assist how to update from current Windows 8.0 to 8.1 ? I have Surface RT , This is great! Finally found your fix and am happy to say it worked for me on my Surface RT. Step 11: Turn off your Wifi, and reboot the surface. Well, I think I found an aceptable solution since I tried all last week. If you really think you stuck in Windows Update, fix your Surface with Local Windows Update Troubleshooting tool and try to update your Surface again. Now you will see more than 200+ updates on your way. SHA1 hash. hey, i have a bit of an issue with my surface 2 Ive encountered the same bad update completely rendering my surface useless, and Ive been searching for a fix for at least a year and a half. [Deprecating] Microsoft Azure Datacenter IP Ranges, Security Update for Windows 7 (KB3033929), Security Update for Windows 7 for x64-based Systems (KB3033929). Hope youll have luck with that . Only then was I able to get the updates installed and even then I had to run the Windows Update Troubleshooter once to fix after the first round of updates. First you need to have KB2919355 installed. Windows8.1-KB4524445-x86.msu. 2) Fix Windows Update with a Local Windows Update Troubleshooting Tool For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. He has been using Surface devices since the first release of the original Surface Pro. Get the recovery from this page: http://www.softpedia.com/get/System/Back-Up-and-Recovery/Surface-RT-Recovery-Image.shtml Step 4: After the installation got succeeded, and your surface rt restarted go ahead and search again for updates. I just needed to repair the updare function as Administrator between each downloaded update instead of rebooting. 5/9/2017. KB3173424. Startup repair failed, Im now found a system refresh and if that fails its back to the beginning. I decided to start from scratch by resetting my Surface RT once again. Sad face. After contacting Microsoft, and doing research for at least a few weeks, I found a solution to this major problem. How to Install Windows RT 8.1 Update 3 on Surface RT/2 with Fix. Install this update to resolve issues in Windows. I found this post via a search for answers/help on the Touchscreen fail after updates which was supposed to be fixed with Firmware update in 11/15 but its not. 7.12) Install kb3173424 by opening it. This time, it will work. File name. DirectX End-User Runtime Web Installer. . Wait until the instalation its complete and after the setting its done with your Microsoft account you will be able to access to the store. It has been a while since many Surface RT and Surface 2 owners and I complained about Windows Update and Windows Store problems after we reset our devices recently. 3 If you saw an error message, now you can go to Store and download your apps. Important! Here is what you need to do: To prevent the endless checking for Windows updates happening while you install the standalone package, you need to turn off the WiFi. Step 13: Reboot the surface. Hi, I had the same issue with all the other updates. To check whether Windows Update is stuck or not, check your task manager as in section 3 of this article Fix Windows Update with a Local Windows Update Troubleshooting Tool. Select recovery from usb and chose the option erase the partitions. Thanks for the heads up, That worked for me. Step 1:Restore your Surface RT with the recovery image from the microsoft website. Br, Click Next and click on Try troubleshooting as an administrator Now the tool will detect and fix problems for you, it will take about two minutes to complete if. . Critical Updates. So, from bad to worse, please, do you have any advice on how to end this cycle of surface torment. First of all, it errored during the reset at around 70%-75% about a couple of times, this morning it wont even allow the reset, saying the partition is missing. I can only get Access to the store on Windows versin 8.0. Install all those updates and restart your computer to finish the Windows update. And this time, I can do it, and the Start menu is back on my Surface RT now. Microsoft Corporation. After sitting on the phone with MS support for 3 days the dumb people told me it was fully update and i knew it was notthank you so much you are a life saver bro!!! Will find the first update, then click to install. You can now update your Surface directly via Windows Update with no more issues. So I did a manual restart and then continued on with Windows Update always via the control panel. Step 2: Set up your surface and head to Windows update. That is their unironic solution, even labeling it a "workaround"! Download the windows8.1-kb3173424-arm.msu file to your computer. Hey! so skip anything that has to do with office dont install those updates .. when all those updates install restart wait , then check for updates again and remember not to install anything that says office , hopefully then you will get the kb2919355 update install it along with whatever other updates that are there, no office remember , once it reboots now you can install Windows8.1-KB3097667-arm.msu so download it from above and leave it on your desktop , and while your at it also download kb3173424 and kb3172614 and also put it on your desktop . The steps are those ones: 1. Before you can successfully install the Windows RT 8.1 Update 3, your Surface RT needs to have Windows RT 8.1 Update first. Ive been in touch with Surface Supportability who have been working with the Windows Team on this. Setting up new systems. Update searches forever, I turn off WiFi and install KB3173424 which goes fine, I then restart and try to install kb3172614 but that fails and I cannot go any further with the guide. So I did all the steps and finally got to the Update 3 step when the Surface 2 crashes! ThankGianpietromerighetti,a Microsoft community user, he has shared the updatedownload link with the Microsoft community. hello , I tried searching for fixes last night and I guess i reached your solution a tad too late, cause i made a recovery usb with the files from the RAR Microsoft told me to download for surface 2 but to no result, i told it to reset and erase all my files (the if you want to recycle blah blah option). Now searching solution for Windows update endless search issue. Download DirectX End-User Runtime Web InstallerDirectX End-User Runtime Web Installer. 5. 4) Turn off WiFi and Install Windows RT 8.1 Update 3 Standalone Package Now you need to let it run until it shows an error message. Prince, Your email address will not be published. Thank you for the hint. Love having the Start button! 7.9-11) Download kb3173424 and kb3172614, turn off your Wifi, and reboot the surface. SurfaceTip is supported by its audience. What should I do? Selecting a language below will dynamically change the complete page content to that language. Make sure your Wi-Fi is turned off. I got this message: This versin of Windows is no longer supported by Windows Store. Same here. Thanks a lot, In case anyone else is struggling with installing KB2919355 because The update is not applicable to your computer, the solution appears to be installing KB2919442 first: http://download.windowsupdate.com/c/msdownload/update/software/crup/2014/02/windows8.1-kb2919442-arm_506ed7113697c597c2859d295d562fa4311834ec.msu. Also, the mouse cursor appears to be moving, but you wont be able to click anything. Here is how to check: If you cant find the update in the list, and your Surface is stuck checking for a Windows update, follow these steps to manually install the Update for Microsoft Windows (KB2919355). Step 16: Turn on your Wifi, start searching for updates and after 10+/- minutes you will see 180+ updates coming your way :D. I hope this helps a lot of people, since it was a major problem on the Surface RT. Leave it to download and install all updates until you can find the KB2919355 update in the list. Also, after one of the bigger updates, I was about to check for updates again when I thought Id just review the update history and Im glad I did. DA08E634C058C7814DB44B4B6E878196526D6A33 . When you purchase through links on our site, A security issue has been identified in a Microsoft software product that could affect your system. You can follow this problem in the Microsoft Community thread for future updates. After you install this item, you may have to restart your computer. Past 45 minutes its searching.. (Sigh) The Microsoft DirectX End-User Runtime installs a number of runtime libraries from the legacy DirectX SDK for some games that use D3DX9, D3DX10, D3DX11, XAudio 2.7, XInput 1.3, XACT, and/or Managed DirectX 1.1. I REPEAT: DO NOT INSTALL KB3033055 ON THE SURFACE RT TABLET!!! The Microsoft DirectX End-User Runtime installs a number of runtime libraries from the legacy DirectX SDK for some games that use D3DX9, D3DX10, D3DX11, XAudio 2.7, XInput 1.3, XACT, and/or Managed DirectX 1.1. i cant install any app besides the ones that came with windows. KB Articles: Under System and Security click Fix problems with Windows Update This update is also available through Windows Server Update Services (WSUS). 4. SurfaceTip is a blog that keeps you up to date with the latest news to the latest tips & tricks, reviews, and recommendation. The answer from Microsoft: pay 29 for assistance since is no longer unde rguarantee. Have this issue and very frustrated as i cant download Drawboard PDF, an essential for my work. Microsoft support is unreliable with the surface 2, 1 and 1/2 years ago when i last tried fixing it I even got to the point where they asked me to send my old surface and gave me a fixed one, but, what do you know, it had the same issue. 2) Fix Windows Update with a Local Windows Update Troubleshooting Tool Installing servicing stack updates (SSU) makes sure that you have a robust and reliable servicing stack so that your devices can receive and install Microsoft security fixes. Update for Windows Server 2012 R2 (KB3173424) Windows Server 2012 R2. I've tried every solution I can find, nothing works. Warning: This site requires the use of scripts, which your browser does not currently allow. This download is not available on mobile devices. Windows update stuck at Checking update. Fix Windows Update with a Local Windows Update Troubleshooting Tool Evan Forrest is Editor-in-Chief of Surface Tip, researching and writing articles about Surface-related news, tips, and accessories. i tried downloading recovery image from MS support site after entering serial number of device , i got zip file named SurfaceRT_BMR_10.8.17.0_2.zip We strongly recommendyou install the latest servicing stack update (SSU) for your operating system before installing the latest cumulative update (LCU). . I did the repair and updates in the following order: 1) Make sure you have the Latest Windows RT 8.1 Update I have tried to install it on my Surface RT, but it ended up searching for Windows updates endlessly. we may earn an affiliate commission. DO NOT INSTALL IT!! After you have installed all Windows Update, you can now activate the new Start menu by: All the above steps will fix your problems, and the following information is just for keeping track of this problem so far. Learn how your comment data is processed. Microsoft's "solution" for RT's broken Windows Update is to go onto your Windows Update app and download the latest updates. 2 Then go to Control Panel > Check for Updates. Its been very useful for my Surface RT. cheers. Home Tips & Tricks How to Install Windows RT 8.1 Update 3 on Surface RT/2 with Fix. 5 Download and Install Windows 8.1 RT KB3172614. Step 9: Download kb3173424 from HERE. (optional) Besides that, he also owns multiple Surface devices including Surface RT, Surface 3, Surface Go/Go 2, Surface Pro 3, Surface Book, and a bunch of Surface accessories to help in research and writing articles. If yes, start searching for updates again. Thats a downgrade since the Tablet on 8.1 sends the no longer supported message. Cool! 7) Update 1/23/2017: A Community Member Found a Fix for Windows Update and Store Have you had any experience and/or success with this? 7.14) Install kb3172614 by opening it. You can send yourself (or a friend) the link for Update for Windows 8.1 (KB3173424) to download it later on a different device. I did it and the only two aditional apps that i got after installing games and all were Netflix and Claro video and they didnt even work cause they closed. To open the Update Details window, configure your pop-blocker to allow pop-ups for this Web site. (It may take up to 1 or 2 hours). I installed the first 2 KB files and Windows update debugging. Thats my article! I hope it Works for yuou and all the ones that have the same problem. 17AF250AD22F841A24D583E7C570186051709AD8E86AD63701C3E0E58B1AACD7, 49016CA5CD66C58FC439936DA7C18517C7D46E2E3681175728C2F2BC30E78273, 2B5199BF628B969293FFB4C49E2FB899A60BE223EB889BAACA46250D4CCA34A7. I cant find the Update for Microsoft Windows (KB2919355) in installed updates list. Flaky stuff for certain, but thought Id mention the above in case it may help someone. For the third time now, Ive lost the Touchscreen and I am at my wits end with MS support. Never thought it was gonna end up here! According toBarb Bowman, a Microsoft Community moderator, the Surface Support team is aware of the problems and working to push a fix for Surface RT/2 soon. Here is how to get the Start menu on your devices. You might be tempted on update the versin to Windows 8.1 since you get the message on the store but then again you will receive the store no longer supports that versin of Windows. I find out that many users also experience this problem like me. This update replaces the previously released update KB 4521864. And the my Windows Updates also checking forever. My Surface RT came to life again !!!!! Install this update to resolve issues in Windows. To use this site to find and download updates, you need to change your security settings to allow ActiveX controls and active scripting. If you have a pop-up blocker enabled, the Update Details window might not open. So downloaded and installed the Standalone Windows Update 3 package and it worked fine. Microsoft recomienda encarecidamente que instale siempre la ltima actualizacin de la pila de servicio (SSU) para el sistema operativo antes de instalar la actualizacin de seguridad mensual ms reciente. Now I have updated the guide and I think it will help you to fix your problem now. I was having problems with updating, but reading the comments convinced me to do multiple instances of step 2. I have a trick to make the Store work temporarily. Install this update to resolve issues in Windows. On 1/23/2017, a community member named Stjinchan found a solution for fixing Windows Update and Store problems with a complete guide here. After youve restarted your computer,right-click on. THANK YOU VERY MUCH FOR YOUR GUIDE, I ALREADY UPDATED MY SURFACE RT, hey hi Evan, after multiple tries I final came across ur post & it really got me sorted it took me w days but worth it as in had not used my surface for close to decade thanks a ton, I have been trying to do this, but i noticed that the Windows store doesn work anymore. I'll share the update links here . Finally am able to update to Windows 8.1 Update 3. To fix Windows Update, manually download recent servicing stack update (SSU). Step 8: Once Windows Update is searching for at least 4 hours we came at the point where most of us are stuck. Just received an email which stated we think we know root cause and that we are working to push a fix out quickly but dont have an exact timeframe Required fields are marked *. But it didnt show the Start Menu options. Its a shame and weird thing that you can Access to a limited versin of the store on Windows 8.0 than in an updated versin like Windows 8.1 where it blocks your account for installing apps. This update makes quality improvements to the servicing stack, which is the component that installs Windows updates. what i did was after trying a million times ,what finally worked was to do a refresh and not loose ill my stuff , when it finished i , went to system update and when i got them i didnt update nothing that had to do with office . You probably wont have the options to install all the apps on Windows store like Facebook and games but, you will have a better operating Tablet that just a screen . Great work and thanks for the help ill try this on my surface 2 when I have more free time. INSTALLING KB3033055, which is offered in optional updates, WILL BRICK YOUR SURFACE RT. Step 7: If no, try to install the updates again. 3. The screen will be entirely black, and a small wifi indicator will blink in the lower part of the screen. Are you following exactly the steps suggested in the guides (turning wi-fi off etc)? Or update. Step 6: When you finished installing the updates and your surface rebooted again, go to installed updates and check if kb2919355 is installed. There is still no official response with the solution from Microsoft yet. When I bought Surface, I thought I would be able to update Windows as early as Microsoft release it. Once I installed used March 2020 SSU, Im able to use Windows Update today (January 2021). I think you should try to reset your Surface 2 once more time and this time make sure you have the Update for Microsoft Windows (KB2919355) in the Install Updates list. i reset the RT by using this file ,still it was samse OS For me, I had to do a reset but this time I didnt change anything and didnt add my Microsoft Account. 3) Download the Windows RT 8.1 Update 3 Standalone Package But Greatly disappointed! There are no prerequisites to apply this update. Worked for me! Thats it. Though I admit, before it used to boot all the way to the desktop before going ballistic and restarting and erroring all over the place. KB Articles: We appreciate hearing your thoughts, questions, and ideas about How to Install Windows RT 8.1 Update 3 on Surface RT/2 with Fix. Sign out and Sign back in to see changes. For me, it takes 1 day and 1 night to finish all required update. Get the newest versin of Windows. The only thing in Window Update history after the reset is: kb2883295. 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