Is it by chance possible to run a manual Local Backup from Safe Mode? When I entered the login page for this I was presented with the normal username/password login. Step 3: Click on "Firmware & Backups" on the left pane, under "Updates.". Thank you @BWC and @SonicAdmin80 for your insights. When uploading firmware to the SonicWALL security appliance, you must not interrupt the, SafeMode - Rebooting the SonicWALL Security Appliance, SafeMode allows easy firmware and preferences management as well as quick recovery from. Navigate to Device | Settings | Firmware & Settings. Paper clip it. This Point your browser to the LAN or WAN IP address of the SonicWall appliance. Click Upload Configure as new devices. But sounded odd that exporting settings without a password would be allowed in Safe Mode. below: Click I went to factory reset and then I learned that you have to factory reset from safe mode. If you're unsure how to do this, reference Entering Safe Mode from both the GUI and Command Line Interface. Get it set back up. Follow these steps below to enable SNMP and SSH on your Gen 7 device. Select the Boot icon in the row for one of the following: In the confirmation dialog, click OK to proceed. He seemed to think it was my web browser having an issue with cache and not the TZ370 and that the messages I was seeing on the screen were a result of that issue (thus far I was running Firefox). Well, inthe safe mode you can upgrade the firmware. Safe mode merupakan salah satu pilihan jalan keluar yang bisa diandalkan apabila Windows memiliki masalah, termasuk laptop terkunci. Click the boot icon next to "Current Firmware with Factory Default Settings." Once the device reboots you'll be able to access the management interface. Factory Reset to Defaults If you are unable to connect to your device over the network, you can use the command restore to reset the device to factory defaults during a serial configuration session. By submitting this form, you agree to our Terms of Use and acknowledge our Privacy Statement. The device will reboot when you release the reset button. A Factory Reset will remove the SonicOS settings (prefs), local backups and log files. All rights Reserved. To connect to SonicOS through the LAN or WAN interface of the appliance, disconnect your computer from the MGMT port, and reconfigure it to automatically obtain an IP address and DNS server address, or reset it to its normal static values. To access the SonicWALL security appliance using SafeMode, use a narrow, straight object (such as a straightened paper clip or a toothpick) to press and hold the reset button on the back of the security appliance for more than twenty seconds. To import a previously saved preferences file into the SonicWALL security appliance, follow, To export configuration settings from the SonicWALL security appliance, use the instructions. If that fails try System Restore. . Once the test light on the device becomes solid or begins to blink then the SonicWall is in safe mode. The Upload Firmware Select the file and click Upload. Upload and download firmware images and system settings. Browse to the location where you saved the SonicOS firmware image. In Repair Mode choose Advanced Troubleshoot options to run a Startup Repair. If you're having difficulty connecting to your SonicWall device, a SafeMode reset will allow you to change everything on the router back to its default values. My issue is now resolved, I hope this information can potentially help someone else in the future. Option 2) reset the PC from the Recovery Environment. window is displayed. page allows you to manage your SonicWALL security appliances SonicOS versions and preferences. Reconfigure it to automatically obtain an IP address and DNS server address. On an NSa the reset button is located on the front. Best to reset to factory defaults and start over. I have a new TZ370 I was setting up locally before deploying it. ensure that your SonicWALL security appliance has the latest firmware release. Glad to hear that you are all set now. Unfortunately the default password was changed but no one has the password. If you are unable to connect to the SonicOS management interface, you can restart the security appliance in SafeMode. If so I would very much appreciate hearing more about it. Firmware Auto-Update contains the following options: When operating in FIPS (Federal Information Processing Standard) Mode, the SonicWALL This is done by pressing and holding the reset button with a 'magical resetting tool' (a.k.a. Boot to your choice of firmware and system settings. I saved a copy of the current settings / firmware in SafeMode. Berikut adalah langkah membuka laptop terkunci menggunakan safe mode. Welcome to SonicWall community. Unfortunately, it looks like Cloud Backup is not available for firmware below v6.5. . 125 User = 100 User Pack + 25 User Pack. When the device logo appears, release the Power button and continue to press the Volume Down. As per your issue description, it looks like you lost access to the SonicWall appliance after migrating it to a different room premise. Create Backup You can use the paper clip into safe mode (as someone else said, hold it at least for 10 secs) and then hit it on the X0 IP address ( 192.168.168.168) or on the management interface ( 192.168.1.254 ). Hold the reset button for 10 seconds, after that the sonicwall enters maintenance mode. You will be able to reset it to factory default by accessing the web gui at 192.168.168.168 3 Reply duluthbison 3 yr. ago https://www.sonicwall.com/support/knowledge-base/how-can-i-put-the-sonicwall-into-safe-mode/170507123738054/ SonicWall Email Encryption Service 250 1 Year Subscriptions are available in User Packs of 25, 50, 100, 250, 500, 750, 1000, 2000, 5000 and 10,000. AboutPressCopyrightContact. Safe mode by monitoring device performance, you can see the effects of your last installed third-party applications on your system and uninstall these apps if necessary. Uploaded Firmware with Factory Default Settings- New! Step 1. Subscribe. to send system diagnostics to SonicWALL Technical Support. Click Yes At that point it will be reachable on X0 interface, from your PC, if you configure it using.192.168.168.168, by ping or HTTP only in Safe Mode. Connect your computer to X0 port on the SRA appliance and configure your computer IP address to 192.168.200.10. Yes, it would be a good idea to try from another PC. @BWC On most networking appliances you need to know the admin password to export settings, but I haven't done the export in Safe Mode on a SonicWall, so can't be sure. After the reboot, login to the SonicWall management GUI via X0 Interface on the default firewall IP (192.168.168.168). Sonicwall Nsa 2650 Factory Reset Free Deep Packet; Sonicwall Nsa 2650 Factory Reset Free Deep Packet. , the SonicWALL security appliance takes a snapshot of your current system state, firmware and configuration preferences, and makes it the new System Backup firmware image. The reset button is in a small hole next to the console port or next to the power supply. 1) Reset the Sonicwall first. Factory reset, also known as hard reset, is the restoration of a device to its original manufacturer settings. This action deletes all the settings, applications and . Upload and download firmware images to the SonicWALL security appliance. in the firmware row of your choice to restart the SonicWALL security appliance. Click OK to SafeMode allows easy firmware and preferences management as well as quick recovery from Then you can upload and boot the new firmware to factory defaults, then import your old config after that reboot. OK Tap Restart. This is my first Sonicwall so I'm not super familiar with them. You will need to add VLAN's for the SSIDs you want to add. This field is for validation purposes and should be left unchanged. I assumed it was possible in the way @RooibosGreen described it. . Use a narrow, straight object, like a straightened paper clip or a toothpick, to press and hold the reset button on the SRA appliance for five to ten seconds. From SafeMode you should be able to boot into Factory Default, Current Setting or Backup Setting. If so: Have you tried to access the SonicWall appliance via CLI (SSH) using putty and check if the access is available? If the above steps didn't help, please provide us error screenshots to check further. @RooibosGreen that's the way to go, the restore of your config will keep the default password. When the device is restarting, press the Volume Down and Power buttons simultaneously. section allows you to: The Firmware Management table displays the following information: Click Among the FIPS-compliant features of the SonicWALL security appliance include PRNG based on SHA-1 and only FIPS-approved algorithms are supported (DES, 3DES, and AES with SHA-1). I did hold down the button in the pin hole to get into safe mode and in that mode had the wrench flashing. Ideally, you will have to join it to your Sonicwall account, so you can continue to update firmware. User Packs for any subscription can be quantity stacked; e.g. Connect your computer to the local network. Boot Upon logging into the firewall it showed unregistered, and no Global VPN. Reset them using a paper clip and the hole/button at the front Logon using default Sonicwall credentials (User - admin / pw - password) and boot the firmware using factory default. Click Create Backup and select Local Back up (This will save the settings you are currently running on Sonic Wall). Is there a Cloud Backup or manual Local Backup available by any chance? thumb_up thumb_down. The Firmware Management If you are unable to connect to the SonicOS management interface, you can restart the security appliance in SafeMode. You should hold the prior IT staff accountable for that. The SafeMode feature allows you to recover quickly from uncertain configuration states with a simplified management interface that includes the same settings available on the. Thank you for visiting SonicWall Community. To return to normal operation, uncheck the Enable FIPS Mode @BWC I usually start configuring a new appliance after resetting it to factory defaults and updating the firmware through Safe Mode, but I can't remember the options either. Held the reset button for 10~ seconds, flashing wrench for the "safe mode" or factory reset setting. to get it back to factory. Upload and download system settings to the SonicWALL security appliance. Best to reset to factory defaults and start over. I'am not eager to test it with my production appliance (don't have a spare unit to test with), but I'am quite sure, because this is how I did it on replacement units. Safe mode by monitoring device performance, you can see the effects of your last installed third-party applications on your system and uninstall these apps if necessary. The button is located next to the power jack. Firmware Management Reset the primary firewall: How To Put the SonicWall . When you click The The device will reboot when you release the reset button. Take a paperclip and press the small reset button Hold until the amber test light comes on Once the light begins blinking, the device should be in Safe mode. To sign in, use your existing MySonicWall account. After logging in and performing a Factory Reset (successfully this time), I was able to get back a functional UI and continue setting up the unit. We are installing a new VoIP provider and need to whitelist a few IP addresses and ports but don't want to clear out any existing settings by resetting to the factory default. Clicking Create Backup I still haven't used Gen 7 devices much so don't know all the options there, except to be careful not to wipe the whole OS. Nyalakan laptop, kemudian segera tekan F8 untuk membuka opsi Advanced. To create a free MySonicWall account click "Register". Has anyone else has this issue or maybe suggestions I could try? If that's the case I must make a note as this could come in handy. Technical Support Advisor - Premier Services. Your firewall will restart to factory default. I haven't tried rebooting yet but here's what I'm seeing from SafeMode: I am offered two firmware download options: a) Current firmware (which I assume includes current settings) <--- I have downloaded this file, 6.2.3.1-19n, b) Current firmware with Factory Default Settings. Set your computers IP address to 192.168.168.167 MASK 255.255.255.. Connect your computer to the LAN port on the SonicWALL TZ. When you did the factory reset, have you pressed the pin hole for about 60 seconds or less till the wrench or test light on the front panel flashes? Assuming I initiate the PC reset before it crashes, it can't complete before I get a BSOD, and all changes are reverted. Not all Androids have this option. Do the above steps sound right? It does not load or allow GUI access. After the SonicWALL security appliance reboots, open your Web browser and enter the current Shipra Sahu If you are unable to connect to the SonicOS management interface, you can restart the security appliance in SafeMode. All rights Reserved. Thank you for visiting SonicWall Community. overwrites the existing System Backup A Factory Reset is different from booting the device with Current Firmware/Uploaded Firmware with Factory Default Configuration. Also, if you can RDP to one of the LAN machines and access it on LAN IP, you can try the restart from there and check if that helps. @SonicAdmin80 hmm you got me thinking, but @RooibosGreen got the config exported in Safe Mode and if we follow the usual "logic" and import a config to a factory reset appliance it should end up in having the default password with a running config. After successfully booting the firmware, the log-in screen displays. Cara 3. Now when powered up and I login I get a "Failed to open cache db" and my license information is now missing. 1st I went mysonicwall.com and used the code/key on the web to attempt to manually re-register the tz100. Reconnect it to the network and reconnect the HA cable Power on the device When the secondary boots up it will synchronize with the Primary device and download the settings. The reset button is in a small hole next to the console port or next to the power supply. Reset your firewall to Factory Default Select Current Firmware with Factory Default Settings and confirm. Log into the GUI and import the settings backup from System | Settings | Import Settings unless the Technical Support advised to don't use it. proceed If you restarted with factory default settings, enter the default user name and password (admin/password) to access the SonicOS management interface. But you can't get to safe mode without a maintenance key from your mysonicwall portal. . @BWC Does this really work? Jul 26th, 2013 at 5:27 AM. If that fails go back to Troubleshoot Options to try the Reset, which will save your files and reinstall Windows. Send Diagnostic Reports Not a daily routine, maybe memory is a bit fuzzy on that. Return your SonicWALL security appliance to a previous system state. Click to enable the SonicWALL security appliance to comply with FIPS. these instructions: To export configuration settings from the SonicWALL security appliance, use the instructions check box and reboot the SonicWALL security appliance into non-FIPS mode. Upload New Firmware Or will that restore the current password too? Swipe down from the top of your Android's screen to bring down the notifications panel, then tap SAFE MODE or a similarly titled option. The SafeMode feature allows you to recover quickly from uncertain configuration states with a simplified management interface. Connect your computer to the local network and point your browser to the LAN or WAN IP address of the DellSonicWALL appliance. Safe mode by monitoring device performance, you can see the effects of your last installed third-party applications on your system and uninstall these apps if necessary. When you check this setting, a dialog box is displayed with the following message: Warning! At his request we moved to a different browser (Brave this time) and tried to login to the unit again. This will typically cause your Android to exit Safe Mode , though it may restart in the process. Is it possible to reset the password to factory default while keeping existing settings? To force the appliance into SafeMode, use a narrow, straight object, like a straightened paper clip or a toothpick, to press and hold the. The reset button is in a small hole next to the console port. I've since spoken with a support representative that was able to help me get this all working again. A security ecosystem to harness the power of the cloud, Protect Federal Agencies and Networks with scalable, purpose-built cybersecurity solutions, Access to deal registration, MDF, sales and marketing tools, training and more, Find answers to your questions by searching across our knowledge base, community, technical documentation and video tutorials. To connect to SonicOS through the LAN or WAN interface of the firewall: Disconnect your computer from the MGMT port. Browse to the location where you saved the SonicOS firmware image. If I select to reboot with the factory default, will I be able to log into the firewall and restore the current settings from SafeMode while keeping the default password? Set a static IP address for the computer you're using to connect to the appliance that falls into the same subnet as that of the appliance. In Factory Default configuration, only the current active settings are removed. If you don't see a SAFE MODE option in the panel, just go to the next step. Still can't find what you're looking for? The Enable FIPS Mode As an aside, I noticed both files have the same size and got to wondering whether changing settings would have changed the file sizes, too, such as adding whitelisted IPs, etc? The sonicwall network security appliance (nsa) series combines the patented sonicwall reassembly free deep packet inspection (rfdpi) engine with a powerful and massively scalable multi core architecture to deliver intrusion prevention, gateway anti virus, gateway anti spyware, and application . If you have lost your password and have a backup of your settings you will need to do the following: STEP 1: Boot your appliance into safe mode. Firmware Management Sorry, No Additional Information is available". Ideally, I would like to keep the current settings, restore the factory default password, then update to the latest firmware. Requires Email Security Appliance or Email Software License. Buka dengan Safe Mode. If you are importing settings from the CLI, you can do them in batches and commit/restart in between. Probably I reset appliances in Safe Mode and imported a backup from cloud backup. Factory reset, also known as hard reset, is the restoration of a device to its original manufacturer settings. 1. If you are depressing the button correctly, the wrench light should begin blinking within about 30-40 seconds. To import a previously saved preferences file into the SonicWALL security appliance, follow Factory reset, also known as hard reset, is the restoration of a device to its original manufacturer settings. Once in Safe-mode reboot the SonicWall using the option "Current Firmware with Factory Default Settings" Power down the device once it has restarted. Tz370 safe mode access So my first time playing with a Gen7 sonicwall and I fat fingered the password when I changed it. This post will definitely help people going forward if they exhibit the error reported by you. Access unit on default IP (usually 192.168.168.168) From there you should have the option to load factory defaults. Hi Michael @BWC , thanks for looking into this. The status bar at the bottom of the screen displays Please wait! while sending the report, then displays Diagnostic reports sent successfully. The red text about need to register was gone, but no Global VPN license. flag Report. When that failed I also tried to perform a Factory Reset just to get the unit back up and running but that just errors out. reference Entering Safe Mode from both the GUI and Command Line Interface.Boot the SonicWall to the current firmware (or an Upgraded Firmware) with Factory Default Settings.Connect to the SonicWall with the following method and credentials.Generation 5 SonicWall or Generation 6 (SOHOW, TZ series) SonicWall or Generation 7 (TZ series)Management . Set your computers IP address to 192.168.168.167 MASK 255.255.255.. Connect your computer to the LAN port on the SonicWALL TZ. to reboot the security appliance in FIPS mode. I'm the new IT guy and inherited a TZ300 which was customized by prior IT staff. This action deletes all the settings, applications and . If it's possible it's a bit of a security hole although user passwords aren't in a readable form and the built-in admin password isn't included. But I hadn't added that firewall to mysonicwall yet. The SafeMode page is displayed: SafeMode allows you to do any of the following: System Information for the SonicWALL security appliance is retained and displayed in this I did of course back up my configuration so I've tried to reload it with no success. Perform Factory Reset from SonicWall safemode GUI. Look on the bright side, if you configure the Appliance from scratch you can do a complete Overhaul of the Policies . It will only boot into safe mode, and only does this when I press the "reset" button on the back and hold it in while I plug in the power adapter, then release the button. So I powered it off and held the button etc. Step 2. A second warning displays. This time the login screen prompted me for a Maintenance Code. I checked on an older appliance and there was indeed no configuration export option in Safe mode, maybe the Download Firmware option got confused with it? All was going well until I unplugged it to move it to the other room and install it. So start up in safe mode and do a factory reset. L0ST_0NE. #01-SSC-7446 List Price: $2,959.00 Browse to the firmware file located on your local drive. Perhaps there weren't many changes made to default settings? to continue rebooting. Same as above, I get a BSOD before the reset can be completed, and all changes are reverted. After successfully booting the firmware, the log in screen displays. I cannot get a DHCP assigned address in safe more, or . a paperclip) for about 6 seconds. Thanks! table in SafeMode has the following columns: Click On an NSa the reset button is located on the front. To access the SonicWALL security appliance using SafeMode, use a narrow, straight object (such as a straightened paper clip or a toothpick) to press and hold the reset button on the back of the security appliance for more than twenty seconds. You, When operating in FIPS (Federal Information Processing Standard) Mode, the SonicWALL, When using the SonicWALL security appliance for FIPS-compliant operation, the tamper-. The SafeMode feature allows you to recover quickly from uncertain configuration states with a simplified management interface that includes the same settings available on the System > Settings page. Easily return your SonicWALL security appliance to the previous system state. You can unsubscribe at any time from the Preference Center. Anthing else I should consider? While there I was trying to perform a Factory Reset but after the warning about everything getting erased comes up I was presented with a general error that said "Error. Easiest is to power off (by holding power button down) twice so it kicks it into Repair mode the third time. This presents me with two options. When you did the factory reset, have you pressed the pin hole for about 60 seconds or less till the wrench or test light on the front panel flashes? Click the boot icon in the same line with Current Firmware. I can get to the default homepage (192.168.168.168) only if I hard-code an IP address on the same subnet to my laptop. . Once the test light on the device becomes solid or begins to blink then the SonicWall is in safe mode. To sign in, use your existing MySonicWall account. Factory reset or resetting to factory defaults enables network administrators to reset sonicwall admin password and eliminate unintended configurations and errors with their sonicwall. Next-generation firewall for SMB, Enterprise, and Government, Comprehensive security for your network security solution, Modern Security Management for todays security landscape, Advanced Threat Protection for modern threat landscape, High-speed network switching for business connectivity, Protect against todays advanced email threats, Next-generation firewall capabilities in the cloud, Stop advanced threats and rollback the damage caused by malware, Control access to unwanted and unsecure web content. CAUTION The restore command erases all the settings on the appliance, leaving it in a factory default state. to upload the new firmware to the SonicWALL security appliance. Unfortunately the default password was changed but no one has the password. I saved a copy of the current settings / firmware in SafeMode. Click Upload New Firmware. The steps I have in mind for doing this are: 2) Select "Upload New Firmware" with the file I've downloaded 6.2.3.1-19n (hopefully this resets the password to default while keeping current settings), 4) Select "Upload New Firmware" with the latest firmware, 6.5.4.195n (which hopefully lets me keep the current settings while updating to the latest firmware). Try rebooting the SonicWALL security appliance with your current settings. After the SonicWALL security appliance has rebooted, try to open the management interface again. Uploaded Firmware with Factory Default Settings- New! System Information for the SonicWALL security appliance is retained and displayed in this, Sonic OS Enhanced 5.2 release introduces the Firmware Auto-Update feature, which helps, Firmware updates are available only to registered users with a valid support contract. This action deletes all the settings, applications and . Could it be that in Safe Mode the settings export actually exports the default configuration, or are you certain it exports the user config? .st0{fill:#FFFFFF;} Not Really. This video shows how to factory default your SonicWALL firewall by putting it into Safe mode (with a paperclip) and from there import the newest firmware and. I will configure my adapter for the 192.168.168.x and attempt to browse to the 192.168.168.168. habanero. Reset the primary firewall: How To Put the SonicWall into Safe Mode After the reboot, the firewall is reachable on the IP 192.168.168.168 (you need to change your NIC's IP to reach the firewall). Resolution Solution 1: Factory Default the SonicWall and Import a Supported Settings File Put the SonicWall into safe mode. Let me talk to my supervisor about her preference for next steps. Option 1) restart without Safe Mode. @RooibosGreen I did a quick check and ran the procedure you listed above and it seems that the downloaded Firmware does not contain any settings. uncertain configuration states. How to factory reset a SonicWALL TZ firewall 2019-03-10 by Gary Herbstman Hold down the reset button for 10 seconds. The device will reboot when you. Please click on the drop down arrow with boot option for current firmware and click Boot current firmware with Factory Default Configuration. 5. Select I don't think I've ever exported the settings through Safe Mode and I've assumed that the settings can't be exported without knowing the current password as a security feature. Managing Services from SonicOS Management Interface, Activating the Gateway Anti-Virus, Anti-Spyware, and IPS License, Changing the Administrator Name and Password, Working of Multiple Administrators Support, Configuring Multiple Administrator Access, Enabling SonicOS API and Configuring Authentication Methods, Controlling the Management Interface Tables, Configuring Client Certificate Verification, Using a Custom NTP Server for Updating the Firewall Clock, Importing a Certificate Authority Certificate, Creating a PKCS-12 Formatted Certificate File (Linux Systems Only), Configuring Simple Certificate Enrollment Protocol, Creating Groups and Adding Users and Access, Configuring SNMP as a Service and Adding Rules, Sending Diagnostic Reports to Technical Support, Configuring the Storage Module for Log File Storage, Connect your computer to the X0 port on the appliance and configure your computer with an IP address on the, To force the appliance into SafeMode, use a narrow, straight object, like a straightened paper clip or a toothpick, to press and hold the. As per your issue description, it looks like you lost access to the SonicWall appliance after migrating it to a different room premise. If so, you will setup X3 as WLAN for control. Things You'll Need Ethernet . section. If you get that wrench icon blinking, then you have to set a static IP of 192.168.168.x, and the firewall should be at https://192.168.168.168. Maintenance key is a new thing in Gen7 devices, you can find it on MySonicwall under the device details. Sadly, that's as far as I can get. STEP 2: If you have a static IP address on your computer, make a note of it. section provides settings that allow for easy firmware upgrade and preferences management. System > Settings I've attempted to putty into these boxes as well however ssh is being refused. Are you seeing any error message on the right hand bottom corner when you hit restart? Try our. Holding the reset button for two seconds will take a diagnostic snapshot to the console. IP address of the SonicWALL security appliance or the default IP address: 192.168.168.168 to upload new firmware to the SonicWALL security appliance. firmware image as necessary. Your PC during this time can use 192.168.168.2 / 255.255.255. . .st0{fill:#FFFFFF;} Yes! Copyright 2022 SonicWall. You can enter the Huawei MediaPad safe mode screen for offers many useful options, following the instructions below: Press and hold Power button. security appliance supports FIPS 140-2 Compliant security. Perform the following steps to use SafeMode to upgrade firmware on the DellSonicWALL security appliance: Connect your computer to the MGMT port on the appliance and configure your IP address with an address on the 192.168.1.0/24 subnet, such as 192.168.1.20. Enter 192.168.1.254 into your computer's Web browser to access the SafeMode management interface. Try it and boot with the new firmware. Holding down the reset button doesn't actually reset the firewall, it puts it into "safe" mode, so you can reload a configuration, update firmware, or reset the device if needed. 2) See if they put the Sonicpoints on their own port [like X2 or X3]. If you restarted with factory default settings, enter the default user name and password (. https://community.sonicwall.com/technology-and-support/discussion/comment/15210#Comment_15210. Boot the SonicWall to the current firmware (or an Upgraded Firmware) with Factory Default Settings. After the SonicWALL security appliance reboots, open your Web browser and enter the current. Sonic OS Enhanced 5.2 release introduces the Firmware Auto-Update feature, which helps initial configuration. The Test light begins to blink when the SonicWall security appliance has rebooted into SafeMode. Was this post helpful? If you still cannot open the management interface, use the reset button to restart the appliance in SafeMode again. Copyright 2022 SonicWall. Super Simple How to Tutorial Videos in Technology.The only channel that is backed up by computer specialist experts who will answer your questions. We are installing a new VoIP provider and need to whitelist a few IP addresses and ports but don't want to clear out any existing settings by resetting to the factory default. To create a free MySonicWall account click "Register". Modifying the FIPS mode will disconnect all users and restart the device. @RooibosGreen maybe it was possible on very old firmware releases but IMHO there is currently no way to safe the config in Safe Mode. . @SonicAdmin80 I can't say for sure, it seems in Gen7 there is no export config option in Safe Mode according to the KB article. 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